Privacy Policy

At INGOTX (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ingotx.com and use our precious metals price comparison and portfolio tracking services.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Create an account: Email address, username, and password
• Subscribe to our newsletter: Email address and communication preferences
• Track your portfolio: Precious metals holdings data (quantities, purchase prices, notes)
• Set price alerts: Alert preferences and notification settings
• Contact us: Name, email address, and message content

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, clicks, search queries, referring URLs
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: See our Cookie Policy for details

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: Create and manage your account, track your portfolio, deliver price alerts
• Communications: Send newsletters, price alerts, service updates, and respond to inquiries
• Improve Our Service: Analyze usage patterns, optimize website performance, develop new features
• Advertising: Display relevant advertisements through Google AdSense and other ad networks
• Legal Compliance: Comply with legal obligations and protect our rights
• Security: Detect and prevent fraud, abuse, and security incidents

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

3.1 Types of Cookies We Use:

• Essential Cookies: Required for website functionality (login, portfolio access)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Advertising Cookies: Used by Google AdSense to display relevant ads
• Preference Cookies: Remember your settings and preferences

For more detailed information, please see our Cookie Policy.

5. Affiliate Relationships and Tracking

INGOTX may participate in affiliate marketing programs with precious metals dealers. When you click on dealer links from our site, we may receive a commission if you make a purchase. This does not affect the price you pay.

Affiliate partners may use cookies and tracking pixels to track referrals. We do not share your personal information (email, account data) with affiliates, but they may receive anonymized click and conversion data.

Our price comparisons and rankings are based on objective data and are not influenced by affiliate relationships. See our Affiliate Disclosure for more information.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

6.1 Service Providers

• Email Service Providers: To send newsletters and transactional emails
• Analytics Providers: Google Analytics to analyze website usage
• Hosting Providers: To store data and maintain our website
• Advertising Networks: Google AdSense and other ad networks

6.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests (subpoenas, court orders, government investigations).

6.3 Business Transfers

If INGOTX is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

6.4 With Your Consent

We may share information for other purposes with your explicit consent.

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Secure password hashing
• Regular security assessments
• Limited employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for 2 years after account deletion
• Newsletter Subscriptions: Retained until you unsubscribe
• Portfolio Data: Retained while your account is active; deleted upon account deletion
• Usage Logs: Retained for up to 90 days for security and analytics purposes

9. Your Privacy Rights

9.1 All Users

Regardless of your location, you have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Opt-Out: Unsubscribe from marketing emails at any time

9.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@ingotx.com

9.3 Canadian Residents (PIPEDA/CASL)

Canadian users have rights under PIPEDA (Personal Information Protection and Electronic Documents Act) and CASL (Canada's Anti-Spam Legislation):

• We obtain express consent before sending commercial emails
• Every email includes an unsubscribe mechanism
• You can withdraw consent at any time
• You can request access to your personal information

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete the information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

12. Third-Party Links

Our website contains links to third-party websites (precious metals dealers, partners). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Email Communications

We send the following types of emails:

• Transactional Emails: Account creation, password resets, security alerts (cannot opt-out)
• Price Alerts: Custom notifications you set up (can disable in account settings)
• Newsletters: Market updates, tips, news (can unsubscribe anytime)
• Service Updates: Important changes to our service (cannot opt-out)

All marketing emails include an unsubscribe link. You can also manage your email preferences in your account settings or by contacting us at support@ingotx.com.

14. Do Not Track Signals

Some browsers have a “Do Not Track” (DNT) feature. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT browser signals, but you can control cookies through your browser settings.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on this page with a new “Last Updated” date
• Sending an email notification to registered users (for significant changes)

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

INGOTX
Email: privacy@ingotx.com
Support: support@ingotx.com

For privacy-related requests (access, deletion, correction), please include “Privacy Request” in the email subject line. We will respond within 30 days.